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Terms and Conditions

Welcome to Feminine Styles. These Terms and Conditions govern your use of our website and the purchase of any products from our online store. By accessing our platform, navigating our website, or placing an order, you agree to be bound by these terms.

1. User Information and Account Responsibility

  • To provide a seamless shopping experience, you are required to provide accurate personal identity and contact details when interacting with us or placing an order.

  • This information includes your name, delivery address, billing address, email address, and a valid mobile number.

  • Providing a correct mobile number is essential for shipping updates and cash-on-delivery confirmations within the Pakistan market.

2. Products, Sizing, and Orders

  • Product Offerings: We offer a diverse line of ladies’ products, including premium ladies’ clothing (casuals, office wear, and formal ensembles), elegant Abayas and modest wear, fashion-forward footwear (flats, sneakers, block heels, and stilettos), bags, and lifestyle essentials.

  • Sizing Guidance: To ensure every woman finds her perfect fit, we provide extensive size charts on our website. Customers are encouraged to consult these charts before finalizing their order preferences.

  • Order History: We maintain details of your transactions, purchased products, sizes, and preferences to fulfill your orders efficiently.

3. Pricing and Payment Methods

  • We are committed to offering premium-grade fashion at competitive, accessible, and affordable price points.

  • We provide secure checkout options, allowing you to choose between the following payment methods:

    • Cash on Delivery (COD): Available for designated addresses within Pakistan.

    • Online Prepayment: Available via bank account details, credit/debit card information, or mobile wallets such as EasyPaisa and JazzCash.

  • For your digital safety, online payments are processed securely through encrypted third-party payment gateways. Feminine Styles does not store your complete card credentials on our servers.

4. Shipping and Delivery Logistics

  • Once an order is processed, your package will be dispatched to your specified delivery address.

  • Deliveries are carried out through our trusted domestic courier and logistics partners in Pakistan, which include Leopard, TCS, and Trax.

  • To facilitate successful delivery, your name, address, and mobile number will be shared strictly with these domestic courier services.

5. Returns, Exchanges, and Customer Support

  • We strive to provide a customer-centric experience, which includes offering reliable support for handling returns and exchanges.

  • If you have queries regarding your transactions, require order tracking assistance, or need help managing a return, you can connect directly with our support team.

6. Website Security and Cookie Policy

  • Data Security: Our website utilizes Secure Socket Layer (SSL) encryption to protect your sensitive data transmitted during the checkout process.

  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep track of items in your shopping cart. You may disable cookies through your browser settings, though it may limit your access to certain features of our online store.

7. Governing Law

These Terms and Conditions are governed by, interpreted, and enforced in compliance with Pakistan’s local laws, regulations, and legal processes. This includes strict adherence to the Prevention of Electronic Crimes Act (PECA).

8. Contact Our Team

For any formal inquiries, questions, or support requests regarding our terms, please reach out to our Customer Care team: