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Privacy Policy

Effective Date: June 28, 2026

At Feminine Styles, we value the trust you place in us when sharing your personal information. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, secure, and responsible manner.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products (including ladies’ clothing, shoes, Abayas, and accessories), or interact with our customer service team in Pakistan.

1. Information We Collect

We collect information to provide a seamless and personalized shopping experience. This includes:

  • Personal Identity & Contact Information: Your name, delivery address, billing address, email address, and phone number (mobile number is essential for shipping and cash-on-delivery confirmations in Pakistan).

  • Payment Information: Bank account details, credit/debit card information, or mobile wallet details (EasyPaisa, JazzCash) if you choose online prepayment. Please note: We do not store your complete card credentials on our servers; payments are processed securely via encrypted third-party payment gateways.

  • Order History: Details of the products you purchase (apparel, shoes, Abayas, etc.), sizes, preferences, and transaction details.

  • Technical & Usage Data: Your IP address, browser type, device information, and details about how you navigate and interact with our website (collected via cookies and similar tracking technologies).

2. How We Use Your Information

We use the collected data for various operational and commercial purposes, including:

  • Fulfilling Orders: To process your transactions, manage payments, and dispatch your orders via local courier partners (e.g., Leopard, TCS, Trax) to your designated address in Pakistan.

  • Customer Support: To respond to your queries, handle returns/exchanges, and provide assistance regarding sizing or order tracking.

  • Marketing & Promotions: To send you updates about our latest collections, sales, exclusive discounts, or festival offers via email, SMS, or WhatsApp (you can opt-out at any time).

  • Improving Our Website: To analyze browsing habits and website performance, ensuring a smoother user interface and better product categorization.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted partners necessary to fulfill our services to you:

  • Logistics & Courier Partners: To deliver your orders, we share your name, address, and mobile number with domestic courier services.

  • Payment Processors: To securely manage and verify digital transactions.

  • Legal Compliance: We may disclose your information if required by Pakistan’s local laws, regulations, or legal processes (such as compliance with the Prevention of Electronic Crimes Act, PECA).

4. Data Security

We implement robust physical, electronic, and managerial security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses Secure Socket Layer (SSL) encryption to protect sensitive data transmitted during checkout.

5. Cookies and Tracking Technologies

Our website uses “cookies” to enhance your browsing experience. Cookies help us remember your preferences, keep track of items in your shopping cart, and understand which sections of our website are most visited. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our online store.

6. Your Rights

As a valued customer of Feminine Styles, you have the right to:

  • Access the personal data we hold about you.

  • Request the correction or updating of inaccurate personal information.

  • Request that we delete your data or opt-out of receiving marketing communications (SMS/Emails) at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Customer Care team: